Privacy Policy

Last updated: June 06, 2026

This Privacy Notice for SmartPlates ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions, contact us at smartplates.app@gmail.com.

Summary of Key Points

This summary provides key points from our Privacy Notice.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the features you use.

Do we process any sensitive personal information? We may process health data when necessary with your consent or as otherwise permitted by applicable law.

Do we collect information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no method can be guaranteed to be 100% secure.

What are your rights? Depending on where you are located, applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way is by contacting us at smartplates.app@gmail.com.

Table of Contents

  1. What information do we collect?
  2. How do we process your information?
  3. What legal bases do we rely on?
  4. When and with whom do we share your personal information?
  5. Do we use cookies and tracking technologies?
  6. Do we offer AI-based products?
  7. How do we handle your social logins?
  8. Is your information transferred internationally?
  9. How long do we keep your information?
  10. How do we keep your information safe?
  11. Do we collect information from minors?
  12. What are your privacy rights?
  13. Controls for Do-Not-Track features
  14. Do United States residents have specific rights?
  15. Do other regions have specific rights?
  16. Do we make updates to this notice?
  17. How can you contact us about this notice?
  18. How can you review, update, or delete your data?

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you register on the Services, express interest in our products and Services, participate in activities on the Services, or otherwise contact us. This may include:

Sensitive Information

When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information: health data.

Application Data

If you use our application(s), we may collect the following information if you choose to provide us with access or permission:

Information automatically collected

In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services. It is primarily needed to maintain security and operation of our Services, and for internal analytics and reporting.

Google API

Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, including to:

3. What Legal Bases Do We Rely On?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK, the GDPR and UK GDPR require us to explain the valid legal bases we rely on. These may include: Consent, Performance of a Contract, Legitimate Interests (e.g. to analyze how our Services are used, diagnose problems, prevent fraud, and improve user experience), Legal Obligations, and Vital Interests.

If you are located in Canada, we may process your information with your express or implied consent. You can withdraw your consent at any time. In some exceptional cases we may be legally permitted to process your information without consent, for example for fraud detection and prevention, or where required to comply with a subpoena or court order.

4. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us and require access to such information. We have contracts in place designed to safeguard your personal information. The categories of third parties we may share personal information with include:

We also may need to share your personal information in the following situation: Business Transfers — in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies to gather information when you interact with our Services. Some help us maintain security, prevent crashes, fix bugs, save your preferences, and assist with basic functions. We also permit third parties and service providers to use tracking technologies for analytics and advertising. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. Do We Offer Artificial Intelligence-Based Products?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer products powered by artificial intelligence ("AI Products"). The terms in this Privacy Notice govern your use of the AI Products within our Services.

Use of AI Technologies

We provide the AI Products through third-party service providers ("AI Service Providers"), including Google Cloud AI. Your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.

Our AI Products

Our AI Products are designed for the following functions:

How We Process Your Data Using AI

All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreements with third parties.

How to Opt Out

To opt out, you can:

7. How Do We Handle Your Social Logins?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Where you choose to register or log in using a third-party social media account, we will receive certain profile information about you, which may include your name, email address, friends list, and profile picture. We use the information we receive only for the purposes described in this Privacy Notice. We do not control, and are not responsible for, other uses of your personal information by your third-party social media provider.

8. Is Your Information Transferred Internationally?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in Ireland. Your information may be transferred to, stored by, and processed by us and the third parties with whom we share your personal information, including facilities in the United States and other countries. If you are a resident in the EEA, UK, or Switzerland, these countries may not have data protection laws as comprehensive as those in your country; however, we take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law, including using the European Commission's Standard Contractual Clauses.

9. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

10. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only access the Services within a secure environment.

11. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children under age 18, please contact us at smartplates.app@gmail.com.

12. What Are Your Privacy Rights?

In Short: Depending on your state of residence in the US or in some regions, such as the EEA, UK, Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information.

In some regions you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, (iv) if applicable, to data portability, and (v) not to be subject to automated decision-making. You can make such a request by contacting us using the contact details below.

If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority. If you are in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us. This will not affect the lawfulness of processing before its withdrawal.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. We may retain some information to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.

13. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and applications include a Do-Not-Track ("DNT") feature you can activate. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. California law requires us to disclose that we do not respond to DNT signals at this time.

14. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of certain US states, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information.

Categories of Personal Information We Collect

CategoryExamplesCollected
A. IdentifiersContact details such as name, address, phone number, unique personal identifier, online identifier, IP address, email address, account nameYES
B. Personal information (California Customer Records statute)Name, contact information, education, employment, financial informationYES
C. Protected classification characteristicsGender, age, date of birth, race and ethnicity, national origin, marital statusYES
D. Commercial informationTransaction information, purchase history, financial details, payment informationNO
E. Biometric informationFingerprints and voiceprintsNO
F. Internet or other network activityBrowsing history, search history, online behavior, interactions with our and other websites and appsYES
G. Geolocation dataDevice locationNO
H. Audio, electronic, sensory, or similar informationImages and audio, video or call recordings created in connection with our business activitiesYES
I. Professional or employment-related informationBusiness contact details, job title, work history, professional qualificationsNO
J. Education informationStudent records and directory informationNO
K. Inferences drawn from collected personal informationInferences to create a profile or summary about preferences and characteristicsYES
L. Sensitive personal informationAccount login information and health dataYES

We only collect sensitive personal information as defined by applicable privacy laws, for the purposes allowed by law or with your consent. We do not collect or process sensitive personal information for the purpose of inferring characteristics about you. We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months.

Your Rights

You have rights under certain US state data protection laws, including the right to know whether we are processing your personal data, to access it, to correct inaccuracies, to request deletion, to obtain a copy, to non-discrimination for exercising your rights, and to opt out of processing for targeted advertising, sale of personal data, or profiling.

How to Exercise Your Rights

To exercise these rights, you can contact us by emailing us at smartplates.app@gmail.com or by referring to the contact details at the bottom of this document.

15. Do Other Regions Have Specific Privacy Rights?

In Short: You may have additional rights based on the country you reside in.

Australia and New Zealand

We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020. At any time, you have the right to request access to or correction of your personal information. If you believe we are unlawfully processing your personal information, you have the right to complain to the Office of the Australian Information Commissioner or the Office of the New Zealand Privacy Commissioner.

Republic of South Africa

At any time, you have the right to request access to or correction of your personal information. If you are unsatisfied with the manner in which we address any complaint regarding our processing, you can contact The Information Regulator (South Africa).

16. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

17. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at smartplates.app@gmail.com or contact us by post at:

SmartPlates
3 Sq. du Roule
Paris, Île-de-France 75008
France

18. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please contact us at smartplates.app@gmail.com.